Question 1

Does the casino run around the clock?

Accepted Answer

Our main gaming floor runs from 14:00 to 04:00 each day. Private salons for high-stakes play can open earlier or stay open later by arrangement with your host — overnight private sessions are common on weekends. Membership cards are not needed for table play; chips may be bought and cashed at the cage throughout open hours.

Question 2

Do you welcome pets?

Accepted Answer

Certain ground-floor suites and our Garden Villas accept pets on request, with a one-off cleaning charge added to your stay. We provide a complimentary welcome amenity for your dog (bed, bowls, treats), a walking service twice daily, and grooming on request. Cats are welcome in carriers but our suites do not have litter facilities — please tell us ahead of time.

Question 3

Do you arrange private events?

Accepted Answer

Yes. Our two ballrooms, eight private dining rooms, beach pavilion, and rotunda can be hired privately, with capacities from eight to four hundred guests. Weddings and milestone celebrations are a special focus of ours; our events director prepares a proposal within forty-eight hours of a first enquiry.

Question 4

How does cancellation work?

Accepted Answer

Bookings can be cancelled at no cost up to fourteen days before arrival. Cancellations inside fourteen days are charged the first night; no-shows are charged the full stay. Suites and villas under our Best Available Rate may be cancelled until 48 hours before arrival. We always suggest travel insurance.

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